Incidents

Incidents & feedback

Your satisfaction matters to us. We care about the experience of every passenger, so if something went wrong — or if you simply want to share a comment about a ride — please let us know. Our customer service team reviews every report and will get back to you.

We care

Every passenger's experience matters to us.

Fast response

We review and reply to every incident quickly.

Taken seriously

Reports help us keep our service safe and reliable.